Announcement from Kreissieg North America

Dear Members,

 

It has come to our attention that situations appearing recently in posts have portrayed a bad relationship between Kreissieg North America and SP Engineering and has such raised questions regarding Kreissieg North America’s willingness to provide customer service. It is our goal to provide nothing but superior customer support to both our end customers and dealers alike. We sincerely apologize to SP Engineering for any miscommunication or any lack of customer support that they have received from Kreissieg North America. This situation does not represent our attitude towards our customers and dealers. We want to publicly state that customer support has been, and remains, our top priority. Again, we apologize to SP Engineering that this has not been the perceived case.

 

We are pleased to mention that Alex at SP Enginnering and John at Kreissieg North America had a very fruitful conversation this evening regarding their company’s relationship and have clarified and positively addressed all the circumstances and instances that have led up to this situation.

 

We look forward to our continued solid relationship with SP Engineering and all members of this board. If anyone has any questions or concerns regarding any of the issues recently mentioned, please don’t hesitate to contact SP Engineering or Kreissieg North America directly.

 

Thank you for your attention on this matter.

 

Sincerely,

Kreissieg North America

Phone: 630.595.6100

Thank You.

 

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