Roman Report post Posted March 31, 2012 I have been a loyal Sears customer for many years. Its the ONLY department store credit card I have... Not for much longer. I will never buy another appliance, tool, or paperclip from this company who's better days are clearly behind it. I discovered that the dishwasher I bought (from Sears) 6 years ago was leaking. When I called a repairman, he informed me that it would probably continue to leak and I should just buy a new one. OK... Shit happens... Off to Sears we went. We found the model we wanted and purchased it for $734 installed. The downside, it couldn't be delivered for 2 1/2 weeks. Ok... Our old machine still worked, but it leaked a little. No biggie. Flash to today. My new dishwasher arrived. And after the entire installation, it was discovered it doesn't fcuking work, right out of the motherfucking box. OK... Give me back my old (working) UNIT, and take this pile of shit away until you can give me a new working one. Nope. After about 45 minutes of both myself and the installer on calls with Sears, they won't do that. So I'm stuck with this NON FUNCTIONING SHITBOX, in my kitchen for ANOTHER 2 1/2 weeks until they can give me a working one... When I call customer service to explain that this is unacceptable, they got rude (one hung up on me, one told me to "just wash the dishes by hand"- as if that's the fcuking issue), and told me "sears doesn't stock items", as if that is my problem.... Her attitude was basically "Yeah... Sears sucks.... But you're the one who is still dumb enough to shop with us". She sounded like a passenger on a sinking ship, that she knew was going down, and didn't care about my problems. So long Sears. You had a good run, but its obviously over. BTW... We found the same machine at Pacific Sales for $100 less, and they can have it in in 2 days.... Im going to call Sears in the morning and tell them to shove this fcuking thing up their ass sideways. Quote Share this post Link to post Share on other sites More sharing options...
Mako Report post Posted March 31, 2012 1999 called and wants this post back... Sears! Holy hell, I'm really trying hard to even remember the last time I was in one of those stores. Man it must be at least a decade. The last time we did upgrades on appliances it came down to Best Buy and Howards. Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 1999 called and wants this post back... Sears! Holy hell, I'm really trying hard to even remember the last time I was in one of those stores. Man it must be at least a decade. The last time we did upgrades on appliances it came down to Best Buy and Howards. Best Buy sucks too.... Theyll be out of business by q4. Howards? HMMM They just opened one in the motherfucking marketplace.... I should look there. Honestly dude... Sears has ALWAYS been the place to buy appliances.... And fcuk... Youre my age.... Tell me with a straight face that you didnt get a boner as a kid, every October when that Christmas Catalog came out? Theyre nothing but a fcuking KMART now. Quote Share this post Link to post Share on other sites More sharing options...
NRG x Lambo Report post Posted March 31, 2012 the LAST time i was in SEARS was to cut through it into the mall, because parking was easier on that side of the mall Quote Share this post Link to post Share on other sites More sharing options...
NRG x Lambo Report post Posted March 31, 2012 Best Buy sucks too.... Theyll be out of business by q4. Howards? HMMM They just opened one in the motherfucking marketplace.... I should look there. WOW... is BestBuy hurting? i didn't even realize... Quote Share this post Link to post Share on other sites More sharing options...
topcabron Report post Posted March 31, 2012 havent been in a sears since my mom bought me tough skins pants. add them to b of a Quote Share this post Link to post Share on other sites More sharing options...
Mako Report post Posted March 31, 2012 Best Buy sucks too.... Theyll be out of business by q4. Howards? HMMM They just opened one in the motherfucking marketplace.... I should look there. That one is pretty good actually, especially with a motivated staff since it's relatively new. Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 WOW... is BestBuy hurting? i didn't even realize... http://www.businessweek.com/news/2012-03-3...oming-to-an-end Quote Share this post Link to post Share on other sites More sharing options...
topcabron Report post Posted March 31, 2012 home depot Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 That one is pretty good actually, especially with a motivated staff since it's relatively new. Just looked online... They have the model, but not in black.... fcuk! Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 So... Im on hold with Howards.... And I click the sears webpage to get the model number to give the guy who answers the phone.... A little window pops up "Live help- Let me help you find an appliance". So I click it for shits and giggles... Im so and so, welcome to Sears, Can I have your name please?" fcuk you, your fcuking store sucks! I know its infantile.... But I feel better.... Howards has it in stock, same price. Quote Share this post Link to post Share on other sites More sharing options...
Rawr Report post Posted March 31, 2012 Customer service is getting SHIIIIIITY and falling lower. I just signed up for a seller account on one website, provided all the info so we're ready to go, so they send me this bullshit questionaire "before we can activate the account please reply" - with such crucial fcuking questions as "how did you hear about us" and "who would you like to recommend us to" - mind you, this is email text you have to go find the question and reply to. I replied "I am ready to start doing business with you, thank you" and yet "Until you reply to those questions we can't start" Quote Share this post Link to post Share on other sites More sharing options...
Robster Craws Report post Posted March 31, 2012 Just looked online... They have the model, but not in black.... fcuk! Racist. Quote Share this post Link to post Share on other sites More sharing options...
KING-640 Report post Posted March 31, 2012 Racist. Firestarter! But yes; racist. Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 Purchased, From Howards..... Could have gone in MONDAY.... But Im waiting for Sears to take their pos back which wont happen until Thursday.... So... fcuk YOU SEARS. Quote Share this post Link to post Share on other sites More sharing options...
Jpegs13 Report post Posted March 31, 2012 It's unfortunate. Sears used to be the best in the biz. Like you said RDad, I would drool over the catalogue when it arrived. Craftsman tools, tough reliable and guaranteed for life, doesn't get better than that. Now they stock nothing and hire blithering idiots in every department. I wouldn't buy a pack of gum from them, it's a shame it's dropped so far down the shit hole. Quote Share this post Link to post Share on other sites More sharing options...
emanon Report post Posted March 31, 2012 Amazon prices matches, usually free shipping and No Tax! Even sears tools suck ass these days. Quote Share this post Link to post Share on other sites More sharing options...
Chimay52 Report post Posted March 31, 2012 Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 Quote Share this post Link to post Share on other sites More sharing options...
LongIslandPlaya Report post Posted March 31, 2012 My family and I have just been shopping at the Local appliance shops for years. Between my family and I we bought about $30,000 in appliances and grills from this Voitech business. Needless to say we walk in the door they automatically give us there lowest price which is always cheaper than Sears or Home Depot or any of those places and if anything ever goes wrong most of all they treat us like human beings and always take care of the problems within 3 days. When we walk in the store they already know all of are names which is a nice thing that will never happen at Sears. You should find a local place and just give them all of your business they will take care of you. Quote Share this post Link to post Share on other sites More sharing options...
Chimay52 Report post Posted March 31, 2012 Quote Share this post Link to post Share on other sites More sharing options...
JP66 Report post Posted March 31, 2012 Tell me with a straight face that you didnt get a boner as a kid, every October when that Christmas Catalog came out? That catalog back then was the shit! Quote Share this post Link to post Share on other sites More sharing options...
lambornima Report post Posted March 31, 2012 WTF is Sears? Quote Share this post Link to post Share on other sites More sharing options...
Assman Report post Posted March 31, 2012 That catalog back then was the shit! The sears catalogue was the original toilet paper during the 1920's. The christmas issue was awesome because it was thicker. Shitpaper for months! RD is Howard's a revamp of an old store? I seem to remember one as a kid but it want out of business 30 years ago. Quote Share this post Link to post Share on other sites More sharing options...
Roman Report post Posted March 31, 2012 The sears catalogue was the original toilet paper during the 1920's. The christmas issue was awesome because it was thicker. Shitpaper for months! RD is Howard's a revamp of an old store? I seem to remember one as a kid but it want out of business 30 years ago. Theyve been around in socal FOREVER.... But this is the first time Ive ever been in one... IT WAS REALLY NICE! Quote Share this post Link to post Share on other sites More sharing options...
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